Shipping policy
Free Shipping
- Available on orders shipping to the lower 48 United States.
- We select the most economical shipping method for each order.
- Orders may ship via USPS, UPS, FedEx, or another carrier, depending on your location and order size.
- Oversized items are not eligible for free shipping (see below).
Oversized Shipping
- Some items are classified as oversized due to their weight or dimensions.
- These items use calculated shipping rates at checkout instead of free shipping.
- Rates are calculated by the carrier based on the item and your delivery address.
Alaska, Hawaii, US Territories & International Addresses
- We ship to these regions, though they are not covered by free shipping.
- Calculated shipping options will be available at checkout.
- Customs brokerage, VAT, import taxes, duties, and any other fees incurred during import are the customer's responsibility.
- Customs inspections can delay international shipments. We have no control over how long clearance takes.
Upgraded Shipping
- Faster shipping options are available at checkout for an additional cost.
- Upgraded shipping rates are calculated in real time based on your delivery address.
- Once an order is placed, we are unable to upgrade the shipping method.
Domestic Shipping Times
Estimated delivery = Processing Time + Carrier Pickup + Transit Time.
| Shipping Method | Transit Time |
|---|---|
| Standard | 6 to 10 business days |
| Expedited | 3 to 5 business days |
| Second Day | 2 business days |
| Express | 1 business day |
- Carrier pickup day does not count as a transit day.
- International orders should allow additional time beyond the estimates above.
- We ship using the carrier we determine is best suited for your order, which may differ from what is shown at checkout. If a specific carrier cannot deliver to your area, let us know before placing your order.
Address Verification
We verify shipping addresses against USPS records to help ensure accurate delivery.
If an issue is found that we cannot correct on our end, we will place a hold on the order and reach out to you for the correct information.
If we are unable to reach you within two weeks, the order will be cancelled and refunded.
Order Processing
- Orders ship Monday through Friday, excluding federal holidays.
- Orders placed before 2 PM Pacific Time typically ship the same day, with some exceptions, such as oversized or special-order items.
- A "business day" is Monday through Friday, excluding federal holidays. This applies to all shipping speeds, including upgraded shipping, unless Saturday delivery is specifically selected at checkout.